Privacy Policy for Bridge City Cabs

Welcome to Bridge City Cabs. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our app or website and services, you consent to the practices described in this Privacy Policy.

1. Data Collection

We may collect the following types of personal data when you use our app, website, and services:

  • Personal Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details, billing address, and payment history.
  • Ride Information: Pickup and drop-off locations, ride history, and preferences.
  • Device Information: IP address, device type, operating system, and usage data.
  • Location Data: Real-time GPS location to facilitate ride bookings and improve our services.

2. Data Usage

We use your personal data for the following purposes:

  • To book and provide taxi services.
  • To process payments and manage transactions.
  • To improve user experience and enhance our services.
  • To communicate with you regarding bookings, promotions, and updates.
  • To ensure safety and monitor service quality.
  • To comply with legal obligations.

Your information will not be shared with third parties except as outlined in this Privacy Policy or as required by law.

3. Data Sharing

We may share your information with the following parties:

  • Service Providers: Payment processors, customer support providers, and analytics services.
  • Drivers: To facilitate ride bookings.
  • Legal Authorities: When required by law, regulation, or court order.
  • Data Sharing Policy: Bridge City Cabs passenger data may be shared with Exiride, the parent company. Both operate under the same administrative control for seamless service and enhanced customer experience.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When no longer required, your data will be securely deleted or anonymized.

5. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
  • Restriction: Request to restrict the processing of your data in certain circumstances.
  • Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at support@bridgecitycabs.com

7. Cookies and Tracking Technologies

Our app and website use cookies and similar technologies to enhance user experience, analyze usage, and provide targeted advertisements. You can control cookies through your browser settings or device preferences.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Changes will be effective immediately upon posting the revised policy on our app or website. We encourage you to review this policy regularly.

9. Force Majeure

Bridge City Cabs is not liable for delays or failure to provide services due to events beyond our control, including but not limited to severe weather, natural disasters, accidents, or strikes.

10. Governing Law

This Privacy Policy is governed by the laws of the province of Alberta, Canada. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Alberta.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@bridgecitycabs.com
  • Mailing Address: bridgecitycabs@gmail.com

Thank you for choosing Bridge City Cabs. Your trust is important to us.